Appointment times are reserved especially for you. Please have the courtesy to call 24 hours in advance if you wish to cancel. A cancellation fee will be charged otherwise.
If excessive last minute cancellations or no shows occur we require prepayment for future appointments.
While we do accept Visa, MasterCard, check and cash payment for services, we do not accept American Express or Discover.
Credit cards are required when booking Bridal appointments.
Due to the relaxing atmosphere of the salon and spa, we ask all cell phones be turned off at the time of your visit.
We have created a tranquil and relaxing atmosphere for our salon and spa guests. In order to retain a comfortable environment for everyone, we ask that unless children are receiving a service or there is another adult present that isn’t receiving service to supervise them, they not be brought along on your appointment.
We will gladly accept any returns for retail credit only, provided that they are only used once and returned within 30 days of the original purchase date. We do not accept returns or exchanges on tools, special order, or sale items. Gift Certificate purchases are not redeemable for cash or refundable.
Guests scheduled for specialty hair services, must come in with clean dry hair. Failure to do so will result in an additional Blowdry fee of $25.